Privacy
1. Who are we?
- 1.1 We are trading as KIDL. For privacy queries, you can contact us at info@kidl.co.uk. Other contact details are on our website.
2. What is the point of this policy?
2.1 It tells you what to expect when we collect your personal information. Please only use our service if you are completely happy with this policy.
2.2 Generally, the policy covers only information provided to us. If you give personal information to other people, such as payment providers or other websites to which we link, such as online training courses, insurance services and discount schemes, please check their privacy policies.
3. Can the policy change?
- 3.1 Yes. We will post any new version on our website (please check whenever you visit the site) and also notify you by email, SMS, in-app message or otherwise. We will assume you agree to the new version of the policy if you use our site or app after its effective date.
4. What do we collect?
4.1 Information which you upload to our service or otherwise provide such as your name, postcode, contact details, date of birth as well as any personal information which you privide in:
- documents which you upload to our service
- your public activities on our service like reviews
4.2 Automated information such as:
- the internet protocol (IP) address used to connect your device to the internet
- connection information such as browser type and version
- information about your device including device-type and device identifier
- operating system and platform
- mobile network data
- a unique reference number linked to the data you enter on our system
- login details
- the site from which you arrived at our service
- details of your activity with date/time stamps including the pages that you visited
- your searches/transactions
4.3 If you log in via Facebook:
- Information provided by Facebook including your name, email address, date of birth and general location.
5. What is our legal basis/reason for collecting the information?
- 5.1 It is crucial for us to provide our Services to you under the contract between you and us. We may use it for other purposes (such as email marketing) if you consent. Other data such as automated information collected when you browse our site might be used to manage and improve our service (including security and fraud prevention) in accordance with our “Legitimate Interests”.
6. What about cookies?
6.1 We and/or third parties use cookies and other tracking technologies on our website. A cookie is an identifier or a small file of letters and numbers that is sent to your computer. The functionality of our website will be limited if you configure your browser to reject these cookies.
6.2 Cookies are widely used to make websites work, or work more efficiently, as well as to provide information to the website owner or others.
- Session cookies are temporary cookies that remain in the cookie file of your browser only until your browser is closed. They allow websites to link your actions during a browser session.
- Persistent cookies stay in the cookie file of your browser for longer. It depends on the lifetime of the specific cookie.
For further information on cookies, including how to use your browser to block them and how to delete cookies already stored on your device, visit:
6.3 The following kinds of cookies may be used on this website:
Session cookies: These are essential for our service and enable us to keep track of your movement from page to page and store your selections so that you are not asked for the same information repeatedly. They allow you to visit many pages of the site quickly and easily without having to authenticate or reprocess each new area. For example, a session cookie remembers the items you selected so that your shopping cart is ready for check out in the end.
Facebook cookies: Facebook places third party persistent cookies (up to a year) for your authenticate if you log in via Facebook. Click here for more information. If you register or log into our service via Facebook, you will be automatically logged into our service as long as you remain logged in to Facebook. If you specifically log out of our service, we place a persistent cookie to prevent the automatic login happening on future visits.
Referral cookies: Persistent cookies (up to 30 days) are placed to track referrals from websites affiliated with us so we can pay affiliates and assess the effectiveness of the affiliate links.
Google cookies: Persistent cookies (up to four years we believe) are set in connection with the following Google services on our site. These cookies may involve certain information (such as your IP address and web address of the page you’re visiting) being sent to Google:
Google Analytics (“GA”): We use cookies to recognize and count the number of website visitors as well as providing other information about the visit such as duration, route through the website and what sites the visitor came from. This information helps us to improve the way our website works, for example by making sure users find what they need easily. You can specifically opt out of GA here. See below for other opt out routes.
GA Advertising Features: We may use the following GA Advertising Features: Remarketing with GA / Google Display Network Impression Reporting / GA Demographics and Interest Reporting / Integrated services that require GA to collect data via advertising cookies and anonymous identifiers. These features involve GA collecting data via Google or other advertising cookies including the display of ads which may be of your interest based on your visits to this and other sites. You can specifically opt out of GA here. You can opt out of GA Advertising Features at www.networkadvertising.org/choices. See below for other opt out routes.
Google advertising cookies (AdSense, Doubleclick): Google uses cookies in connection with Google advertising on our website to serve ads to you based on your visits to this and other websites, to avoid showing you repeat ads and for various other purposes. You can opt out at www.networkadvertising.org/choices.
More information of opt out and others:
Social media cookies: We may use various social media sharing and other features including:
These features may involve the relevant companies using cookies or linking your visit with cookies previously placed by them on your computer to collect information relating to your visit to our website or your interaction with their services or otherwise. Click the links shown above for further information including how to opt out where possible.
Cookie-warning cookie: This cookie takes note of whether you are happy to accept cookies on this website based on your response to the message which appeared when you first visited the website. This persistent cookie will remember your preference for up to 90 days.
7. What do we do with personal information?
7.1 Provide our service like
- send service messages
- provide local search results
- process payments
- fulfil orders
7.2 Send you marketing messages on your consent. You can block at any time as explained on our service or by emailing us at the above email address.
7.3 Use it to recognise you when you visit or return to our service to track anonymised traffic and usage patterns, prevent or detect fraud or abuses and help us improve our service.
8. How long do we keep it?
- 8.1 We will generally keep your information for up to six years after your account is closed - for tax reasons and/or to help deal with any disputes. That timeframe might vary if we are legally required to keep information for a particular period. We will keep your information which we use for marketing until you want us to stop sending you marketing messages.
9. To whom do we send or make available your personal information?
9.1 To other people who supply us a service, e.g. e-commerce platform providers, website hosts, content delivery networks and businesses which help us send communications, gather feedback or monitor our website.
9.2 To the relevant insurance provider, if you opt in to the insurance scheme offered on our service. This information will include your name, contact details, childminder status and employer reference number, if applicable.
9.3 To other users and consumers of our service, such as search engines or job aggregators, if you enter personal information into a public profile or otherwise include it in a review or other public action on our service or if you give other users access to your documents which include personal information (e.g. regulatory certifications or criminal record checks).
9.4 To the police or other relevant authorities or to complainants, if we think that the personal information breaches our terms and conditions, or it is necessary to protect us or others, or that a criminal offence may have been committed, or where required by law or where requested by the police or other appropriate authorities.
9.5 To potential buyers so far as reasonably necessary, in case of an actual or proposed (including negotiations for a) sale or merger or business combination involving all or the relevant parts of our business.
10. What happens to your payment details?
- 10.1 These go direct to our payment partners. We do not receive such information except as stated above. To ensure that your details are not being used without your consent, our payment partners may send your personal information to relevant third parties including credit reference and fraud prevention agencies, who may keep a record of that information.
12. What rights do you have?
12.1 If the legal requirements are met, you may ask us:
- for access to your personal information
- to rectify it if there are mistakes
- to delete or restrict or object to its use in certain circumstances to “data portability”
12.2 If you have a complaint about how we are dealing with your personal information, please contact us via the email address above. If you are not satisfied with our response or think we are not handling your personal information in accordance with the law, you can complain at the Information Commissioner’s Office (ICO).
12.3 For more information about your rights, visit the ICO’s website: www.ico.org.uk.